It’s easy to see the importance of external communications in creating a potential client’s first impression; however, internal communications are just as important. Consistent and effective internal communication builds a highly organized and driven workforce and creates internal brand champions by connecting your employees to the brand they represent. Here are four ways you can […]View Post
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It seems like every month there’s a new story about Google releasing yet another algorithm update that alters search engine rankings. If you don’t follow Search Engine Optimization (SEO) closely, it can be especially confusing when you hear code words like Penguin and Panda, Pirate and Payday thrown out to describe any of these changes. […]View Post Algorithm update, Backlinks, Content, Google Adwords, Google+, SEO
1. Be a trendsetter, not a follower. Social media is continuously evolving and staying up-to-date is how your business can demonstrate that it is on the cutting edge. Not only is it important to stay at the forefront of social media, it is also very important to maintain your brand in the marketplace. Maintaining your […]View Post brand management, Content, Pin, Pinning, Pinterest, social media
As direct marketers, we’re on a constant quest for reliable intel to help make each new campaign more effective than the last. Response rates. Offer. Mailer format. Contact frequency. These are just a few of the many reporting elements we slice, dice and obsess over to try and move the proverbial needle. In search of […]View Post campaign, data, metrics, numbers, reporting
Even the best marketing creative geniuses need a roadmap to point them in the right direction. In order to develop the most effective marketing materials that are spot on for your audience, your creative team needs the proper direction. The starting point is providing them with a solid creative brief. Even when you think you […]View Post creative, creative brief, deliverables, timeline
As we all know, lists, targeting, segmentation, modeling, etc. are one of the most important components of a direct marketing program. Through years (OK, decades) of testing, I’ve come to realize that in nearly every client program there is a significant opportunity to improve results through the use of multiple data sources. The roots of […]View Post buyers, data, direct marketing, multi-source, results, strategy
The basic rule in business is that keeping customers is far less expensive than finding and cultivating new ones. While the burden of that isn’t wholly on Sales and Marketing, it is extra important to make sure your marketing communications are as engaging, personal and relevant as possible. Bring on the benefitsSurveys happen to be […]View Post customer loyalty, customer retention, customer satisfaction, interviews, marketing communications, surveys
This year’s DMA is coming up quickly, and will be held right here in San Diego—not far from Anderson HQ in Poway—October 25-30, at the San Diego Convention Center. Although the warmth of California’s summer is fading fast, the west coast venue is sure to be a relief for people flying in from less sunny […]View Post Anderson Direct & Digital, DMA, Tradeshow
If you’re lucky enough to have a strong control, in any medium, by all means keep using it. You may be tired of it—but as long as it delivers great results, don’t mess with a winner That doesn’t mean you shouldn’t challenge it. Test, test, test is the holy mantra of direct marketing and the […]View Post creative, creative testing, direct marketing, DM creative, insurance marketing
I’ve actively worked in direct marketing for more than 30 years, and never before has it been this easy to be a great marketer. The Internet now provides access to virtually unlimited free information on marketing best practices through blogs, webinars and more. Yet in spite of this pervasive availability of information on how to make […]View Post B2B, B2C, call to action, direct mail best practices, offer, prospect, testing